Privacy Policy: UG

Effective Date: August 8, 2025

Continuum VR Studios (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you play UG (“the Game”), access related services, or interact with our community. By using UG, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Account Information

  • UG uses Meta account login for authentication.

  • We receive your display name, Meta ID, and any other information you have chosen to share through your Meta profile.

  • We do not create or maintain separate UG accounts.

1.2 Gameplay Data

  • In-game actions, progression, achievements, and session activity.

  • Dino ownership and customization details.

  • Purchases of in-game currency (Golden Nuggets / “Nugs”) or items.

  • Technical information such as device type, operating system, crash reports, and performance metrics.

1.3 Communication Data

  • Text chat logs for moderation purposes.

  • Voice chat is monitored in real-time but not permanently stored.

  • In cases of suspected violations, Voice Patrol may record and store short audio snippets temporarily for review.

1.4 Payment Information

  • All purchases are processed through Meta’s payment system.

  • We do not collect or store your credit card or payment details.

2. How We Use Your Information

We use collected information to:

  • Operate and improve UG.

  • Personalize in-game experiences.

  • Maintain security and enforce community rules.

  • Track gameplay statistics and balance features.

  • Provide customer support.

  • Detect, investigate, and prevent fraud or cheating.

3. Sharing Your Information

We share your data only as necessary to operate UG:

  • Unity Analytics – to understand gameplay patterns and improve performance.

  • Voice Patrol – to monitor and address community safety concerns through temporary recordings.

  • Meta – to process logins and payments.

  • Legal Compliance – when required by law or to protect rights, safety, or property.

We do not sell your data or share it with marketing partners.

4. Data Retention

We retain your data for as long as your UG account remains active (via Meta login) or as required by law.

  • Gameplay and account data are deleted upon account removal.

  • Temporary violation recordings from Voice Patrol are deleted after moderation review.

5. Children’s Privacy

UG is intended for players 13 years of age and older. Players under 13 must have verified parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA).

If we learn we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

6. Your Rights

you may have the right to:

  • Access, update, or delete your data.

You can exercise these rights by contacting us at contact@thenuum.com.

7. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes here with a revised effective date. Significant changes may be communicated through in-game notices or community channels.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Continuum VR Studios

Email: contact@thenuum.com